Message Key: _ERR_INVALID_COOKIE

Message Key: _ERR_INVALID_COOKIE

Issue : RequestedSessionIdFromURL,boolean bSingleSignOn) CMN1039E: An invalid cookie was received for the user, your logonId may be in use by another user.

[3/16/15 10:47:41:815 GMT] 000000a3 SystemOut     O ErrorDataBean:

Originating command:

Message Type: 1

Message Key: _ERR_INVALID_COOKIE

Message: CMN3101E The system is unavailable due to "{0}".

Resolution : When using Firefox or Safari browser, and a guest session

expired. Customer will see Generic System Error page 

Open : Stores\WebContent\GenericSystemError.jsp

Search for key : _ERR_INVALID_COOKIE

try {

      ErrorDataBean errorBean = new ErrorDataBean ();

      com.ibm.commerce.beans.DataBeanManager.activate (errorBean, request);

      if (errorBean.getMessageKey().equals("_ERR_INVALID_COOKIE"))

      {

                  Cookie cookies [] = request.getCookies ();

                  Cookie myCookie = null;

                  if (cookies != null){

                  System.out.println ("Cookies Issue");

                        for (int i = 0; i < cookies.length; i++) {

                              if (cookies [i].getName().equals ("WC_USERACTIVITY")) {

                                    myCookie = cookies[i];

                                    break;

                              }

                        }

                  }

                  if (myCookie != null)

                  {

                  System.out.println ("Cookies Issue -Here");

                        myCookie.setMaxAge(0);

                        myCookie.setValue("");

                        response.addCookie(myCookie);

                  }

String fwhostName = "http://" + request.getHeader("host")

 // To resolve append with below syntax (or) Redirect to home page

+"/webapp/wcs/stores/servlet/TopCategoriesDisplay?storeId=12556&catalogId=33057";

            response.sendRedirect(fwhostName);

      }

      System.out.println ("ErrorDataBean:\n" + errorBean.toString()+"\n");

%>